Will Shore Excursion Group Offer Refunds if I Miss a Tour/Excursion Because the Ship is Late or Cannot Make It Into Port?
Will Shore Excursions refund my money if I miss my tour because the ship is late or cannot make it into port?
Answer from Shore Excursions Group: Yes. You will receive a full refund for your tour from Shore Excursion Group if you cannot make a tour departure due to a ship delay or a missed port call. You will of course also receive a full refund if weather or an equipment problem prevents the tour operator from delivering the tour. Simply let them know within two weeks after the date of the tour, and they will issue a full refund:
Contact info for Shore Excursion Group:
Office Hours: Mon-Fri 9:00am-6:00pm EST; Sat-Sun closed
Call Toll Free: 1.866.999.6590 (also available outside of normal operating hours for travel emergencies)